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  Privacy Statement

By using or accessing this website you signify your acknowledgment and assent to the Privacy Policy set forth below. If you do not agree to this policy, please do not use this website. PC-Monitor can revise this policy at any time by updating this posting, and your use after such change signifies your acceptance of the changed terms. Please check these terms of use periodically for changes.

Protecting your privacy is very important to PC-Monitor. ("PC-Monitor," "we," or "us"). We take the protection of your personal information very seriously. This policy is intended to help you understand how
PC-Monitor collects, uses and safeguards the information you provide on our website.

If you browse PC-Monitor website, you may generally do so anonymously without providing any personal information. However, there are cases where we may ask you for personal data. For example, when you place an order for a product, we need to know your name, e-mail address, mailing address, credit card number and expiration date. This information is required so that we can process and fulfill your order, send an order or shipping confirmation, as well as notify you of your order status. All Internet transactions with PC-Monitor are performed on a secure server that encrypts your credit card information to ensure it is not read by unauthorized third parties

When you purchase products online from PC-Monitor or otherwise request product information, we automatically place you on our list to receive e-mail regarding product updates, special offers, important issues and new products. If you do not wish to receive e-mail updates, you can simply respond by telling us that you do not want to receive any future communications. In addition, if you change your mind or wish to update or delete personal information (such as your zip code), we will endeavor to correct, update or remove the personal data you give us. You can do this by contacting our Customer Support organization at the contact points specified below.


Personal information provided by users who are 13 years of age or over will be used for marketing and promotional purposes only by PC-Monitor. PC-Monitor does not rent, sell or otherwise distribute to third parties your personal information entered on this site. While we use all reasonable efforts to safeguard the confidentiality of your information, PC-Monitor will have no liability for disclosure of any information obtained due to errors in transmission or the unauthorized acts of third parties. PC-Monitor also reserves the right to change or update this policy, or any other policy or practice, at anytime, with reasonable notice to users of its website. Any changes or updates will be effective immediately upon posting to the PC-Monitor site.

We may share statistical or aggregated non-personal information about our users with advertisers, business partners, sponsors and other third parties. This data is used to customize PC-Monitor website content and advertising to deliver a better experience to our users.

SHIPPING - Once credit card is verified item will ship. Please allow at least one additional business day for process and approval. If your shipping address is different from billing Service Partner, Inc. requires that this address be listed on your credit card account as an alternate for shipping purposes only. We cannot ship to an address unless we have the address where billing statement resides. This is to protect our customers from credit card fraud. All orders are shipped FOB destination once credit is approved. All orders are shipped Monday through Friday only during regular business hours (8:30 – 5:30 PM) EST.
Sunday delivery is not available. Overnight air shipping is not available for Saturday or Sunday delivery
Delivery time is from point of order fulfillment, not order placement.

RETURN POLICY - Purchases can be returned for refund within 14 days from date of receipt. Refunds or credits do not include original shipping and handling charges. All items must be accompanied by a copy of the original receipt and must be in the original unopened, undamaged, packaging. No refunds or exchanges are allowed after14 days.
An open box fee of 20% of the purchase price will be charged on any opened item, unless the item is defective and exchanged for the exact same item. The 20% open box fee will be assessed at the time of refund.

Shipping fees will not be refunded if shipment is refused at time of delivery.

All products labeled refurbished, new/demo, new/open box cannot be returned unless defective. Refunds or credits are issued after receipt and inspection of returned goods.
Refunds do not include original shipping and handling charges.

PRICING - Prices, specifications, and availability of products are subject to change without notice. Due to the unstable nature of the computer market descriptions may not reflect current technical information. Any
typographical, photographic or specification error in the product, pricing or offers is subject to correction.

WARRANTIES - Service Partner, Inc. (PC-MONITOR.COM) does not warrant other manufacturers' product sold online. The products are backed by the original manufacturer. Consult your product documentation for specific limited warranty information.
All new products are sold with manufacturer limited warranty. The warranty period and service varies by manufacturer and product. All new/demo, new/open box product is sold with the remaining original manufacturer warranty from date of manufacture. The warranty period varies. Consult the manufacture for specific model.

All refurbished product sold by Service Partner, Inc. has a one year warranty unless otherwise stated. The warranty includes repair or replacement with a like unit. .All returns must be shipped prepaid. Service Partner, Inc. will refund shipping charges for defective merchandise only.

DISCLAIMER of WARRANTY for PC-MONITOR.COM site - Copyright PC-MONITOR.COM
2003. All rights reserved. Images are for illustrative purposes only and may no represent actual item. All prices are subject to change without notice.
We are not responsible for typographical errors. We are not responsible for inaccurate descriptions or specifications of any products. We reserve the right to decline any orders due to fraudulent or suspicious activity.
Service Partner, Inc.(PC-MONITOR.COM) provides this site and its contention an "as is" basis. In no event shall they or their respective officers, director, or employees be liable for special, incidental, punitive, indirect or other damages, including but not limited to loss of data, use, or profits however caused, and whether Service Partner, Inc. has been advised of the possibility of any such damages.

TERMS AND CONDITIONS - Your use of this site is your legal agreement to the
Policies, terms, and conditions. If you do not agree to these terms, please do not use this site.

SPECIAL CASES

PC-Monitor reserves the right to disclose user information in special cases, when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other PC-Monitor website users, or anyone else that could be harmed by such activities. We may disclose personal information without notice to you in response to a subpoena or when we believe in good faith that the law requires it or to respond to an emergency situation.

POLICIES FOR CHILDREN

PC-Monitor does not knowingly collect or use any personal information from users under 13 years of age.

LINKED SITES

Please be advised that our website contains links to third-party websites. The linked sites are not under the control of PC-Monitor, and we are not responsible for the contents or privacy practices of any linked site or any link on a linked site.

COOKIES AND IP TRACKING

"Cookies" are pieces of information stored on your computer by the websites you visit. This site uses "cookies" to remember and process items in your shopping cart, store order information such as name, shipping address and products ordered, and for other site administration purposes. If for any reason you wish to not take advantage of cookies, you may have your browser not accept them, although this may disable or render unusable some of the features of the PC-Monitor website.

The PC-Monitor website also may detect and use your IP address or domain name for internal traffic monitoring and capacity purposes or to otherwise administer our website. No personal information is obtained, rather just the patterns of usage of our various users may be tracked to provide you with improved service and content based on aggregate or statistical reviews of user site traffic patterns.

CONTACT INFORMATION:

PC-Monitor, Service Partner Specials.

      Phone:973-770-4949
         FAX: 973-770-4968
Attention: Webmaster
Email: webdept@pc-monitor.com


 
 
 
 
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